According to the information shared today, DialogTab, which is a platform that enables making sales on WhatsApp, has introduced the features of creating shopping baskets and receiving payments via Whatsapp on behalf of the user.
DialogTab, enables e-commerce companies to automate their sales processes, customer representatives to make conversational commerce sales, also offers an end-to-end shopping experience via WhatsApp.
DialogTab offers many features to help customer representatives take orders over WhatsApp. Thanks to these features, customer representatives can add products to their baskets according to the wishes of the users on WhatsApp, and by completing this basket on the panel, orders can be reflected instantly to e-commerce infrastructures.
The payment method can be selected via WhatsApp. In this way, users can complete the payment online or with alternative options. Also, DialogTab currently works in integration with more than 10 e-commerce infrastructures such as Shopify, Ticimax and T-Soft, and provides the opportunity to sell via WhatsApp to more than 50 domestic and foreign e-commerce sites.
According to the information shared, the transaction volume of DialogTab customers on WhatsApp has exceeded 50 million TL. The rate of payment at the door of these transactions is 97 percent. Only 3 percent of the payments are made through other payment methods.
One of the primary goals of DialogTab is to increase the diversity in payment methods and reduce the rate of payment at the door, thus facilitating the transaction processes of e-commerce companies. In short, a shopping experience that started on WhatsApp with new payment integrations can be completed via WhatsApp.
Among the payment methods supported by DialogTab, there are payment at the door, payment by money order and EFT, payment by MasterPass and payment by Link (Iyzico, Stripe, Paypal).
source: webrazzi.com / translated by Melisa Karayusufoglu